Definition of Competent Management®
Competent Managers have the ability to lead ‘change’ through effective communication and interpersonal awareness. To evaluate the challenges, implement strategies, empower and develop team members. To acknowledge the following:
- Dwight D Eisenhower (1944) stated that Leadership is the art of getting someone else to do something you want done because that person wants to do it.
- G.R. Jones Organizational Theory (1995) defines management in terms of its functions and objectives, as follows: Management is the planning, organising, leading, and controlling of resources to achieve goals effectively and efficiently.
Organisations are efficient when they manage resources to maximize their utility in the process of producing products or services.
Organisations are effective when they achieve qualitative goals and targets that are customer-centric, such as satisfaction.
- Peter Drucker (1994) summed it up as efficiency is doing things right; effectiveness is doing the right thing. In other words, it is not a question of how much but rather how well the organisation achieves its goals.